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2006-09-01T17:08:00Z

MailTank was developed while working with customers, built to address real needs, and used to help almost 100,000 Mac users. Now you can use it to help your customers, too.

MailTank rolls over customer service problems.

Customer service can give your business the edge against tough competitionMailTank was designed to give you the customer service edge that will set you apart. It is easier to use, performs faster, and is more responsive than any other email platform on the planet.

We refined the MailTank solution while helping over 100,000 Mac users who came to us with questions. The answers we gave our customers provided us with ideas for improving features and enhancing functionality that resulted in a better MailTank. They told us what they needed and we gave them the email management system they needed. With the newest version of MailTank, they not only serve their current customers better, but they create new ones every day.

Here is how MailTank can give you the customer edge:

Say good-bye to hardware, software and seating issues -MailTank is a web-based program you can access from anywhere, anytime
With MailTank, knowledge is captured for your entire organization to use - not just the one or two people who have direct contact with customers
MailTank lets you and your coworkers see all of the email that your business receives - at the same time - so you can work on it together
You can click on a MailTank link and look at conversations on any customer issue - getting a fix on any problem more quickly than you ever could before
You can access MailTank with your Blackberry, Treo, or just about any Palm or Windows mobile device. Whether you are in the office or on the road, you can see what your customers are saying
MailTank can help make your business truly virtual. In today's "Flat World" you can assemble a workforce in multiple locations and still accomplish necessary tasks as if all of you were working in the same office.
MailTank kills viruses and eats spam
MailTank organizes all of your clean email so it's easy to answer and archive
You won't lose important contact information because MailTank stores it with your received messages – so it's available to your entire organization immediately and can be accessed from anywhere

And as they say on late night TV… "That's not all. We have recently added the following new features to make MailTank more useful than ever:

Type2Find Templates™ - type the first few letters of a reply and the Message Editor does the rest
Rapid Reply™ - answer multiple messages at the same time with a single template reply
TrainingTank™ - users-in-training learn all of MailTank's features in a simulated environment

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MailTank was developed while working with customers, built to address real needs, and used to help almost 100,000 Mac users. Now you can use it to help your customers, too.

MailTank rolls over customer service problems.

Here is how MailTank can give you the customer edge:

MailTank. Put your customer service on a roll.